Privacy policy
# Privacy Policy
At **MKHNO**, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us. By using our services, you agree to the terms described below.
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## 1. Information We Collect
We collect different types of information to provide you with a smooth shopping experience:
* **Personal Information**: Name, email address, phone number, shipping and billing address.
* **Payment Information**: UPI, credit/debit card details, and other payment methods (processed securely via Shopify or trusted payment gateways).
* **Order Details**: Products purchased, order history, and preferences.
* **Technical Information**: IP address, browser type, device information, and cookies for site performance and personalization.
* **Communication Data**: Emails, WhatsApp messages, or queries shared with us.
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## 2. How We Use Your Information
We use the collected data to:
* Process and deliver your orders.
* Communicate order updates, shipping details, and customer support.
* Improve our website, product offerings, and user experience.
* Send promotional offers, discounts, and new collection updates (only if you consent).
* Prevent fraud, secure payments, and comply with legal requirements.
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## 3. Sharing of Information
We respect your privacy. Your data will **never be sold** to third parties. However, we may share information with:
* **Logistics partners** for order delivery.
* **Payment gateways** for secure transactions.
* **Service providers** who help us operate our website and manage services.
* **Legal authorities** if required by law or to protect our rights.
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## 4. Data Security
* All personal and payment details are protected with **industry-standard SSL encryption** through Shopify.
* We restrict unauthorized access and regularly monitor our systems for security.
* Payment information is **not stored** on our servers; it is processed directly through secure gateways.
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## 5. Cookies
Our website uses **cookies** to enhance your shopping experience. Cookies help us:
* Remember your login/session.
* Save cart items.
* Track preferences and improve site performance.
You may disable cookies in your browser settings, but some features may not function properly.
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## 6. Your Rights
You have the right to:
* Access, update, or correct your personal details.
* Request deletion of your account/data (subject to legal and transactional requirements).
* Opt-out of marketing communications anytime by emailing us.
* Control cookie preferences via your browser.
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## 7. Children’s Privacy
Our services are not directed towards individuals under the age of **18**. If we discover that we have collected information from a minor without parental consent, we will delete it immediately.
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## 8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing information.
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## 9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review it periodically to stay informed.
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## 10. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please reach us at:
📧 Email: **[tushtissharmaa@gmail.com](mailto:tushtissharmaa@gmail.com)**
📱 WhatsApp: **+91 98888 30241**
🏷️ Store Name: **MKHNO**